CRM Operations Lead – Data-Driven Performance

A dynamic service company is seeking an Operations Performance Lead focused on CRM. The ideal candidate will lead customer experience operations with responsibilities including managing performance metrics, coaching team managers, and optimizing workflows. Applicants should have a Bachelor's degree and at least 5 years of experience in operations leadership, alongside strong data analysis and communication skills. This hybrid position promotes a data-driven approach to enhance customer engagement and retention.
#J-18808-Ljbffr