CRM & Marketing Data Analyst

CRM & Marketing Data Analyst – Luxury Hotel Brand, London

Location: Central London (Full-time office-based)

Salary: £45,000 + Benefits

An exciting opportunity has arisen for a CRM & Marketing Data Analyst to join the head office team of a prestigious luxury hospitality and lifestyle hotel brand based in Central London.

This role is ideal for an analytical and commercially minded individual who enjoys transforming customer data into meaningful insights that drive engagement, marketing performance, and business growth. Working closely with CRM, Marketing, Digital, and Commercial teams, you will play a key role in developing a deeper understanding of customer behaviour and supporting data-led decision-making across the organisation.

Responsibilities:

• Maintain and enhance customer data quality across CRM, loyalty, booking, and digital platforms.
• Analyse customer behaviour, engagem...