CRM Lead

This range is provided by Digital Gurus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Role

CRM Manager Leading UK Retail Group

We’re looking for an experienced Retail CRM professional to take the lead on customer engagement for one of the UK’s top multi-brand retail groups. You’ll drive personalised campaigns, optimise the customer journey, and boost loyalty across ecommerce and store channels.

You’ll need

• Proven CRM/loyalty experience in a retail environment (essential)
• Proficiency with CRM tools (e.g. Salesforce Marketing Cloud, Klaviyo, Braze)
• Basic HTML and solid knowledge of privacy regulations
• 33 days holiday (incl. bank hols)

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Responsibilities

• Lead CRM strategy acr...