CRM Junior Campaign Operator

Teleperformance • Madrid, Community of Madrid • Posted June 03, 2026

About the Role

Responsibilities:

  • Coordinate creation, execution & launch of EDM/PUSH/SMS campaigns that deliver a flawless customer experience through the App, site and landing pages. Understanding the role and characteristics of different communications channels.
  • Drive innovative ideas and solutions in response to customer needs and changing market conditions.
  • Design, execute and evaluate Test & Learn experiments to optimize campaign performance.
  • Provide regular communication with stakeholders, such as the broader marketing team, sales team, country leads and product team.
  • Ensure emails follow organization policies and best practices.
  • Upgrade our email templates using graphics, personalization, and advanced features.
  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes.
  • Requirements

  • Bachelor’s degree in Marketing, Mathematics, Statistics, Engineering, Business Administration or a...