CRM & Email Marketing Coordinator

Keen • cape town, western cape • Posted June 11, 2026

About the Role

Role Description

We are seeking a CRM & Email Marketing Coordinator to support the execution of high-performing customer lifecycle campaigns across email and SMS channels for one of E-Commerce teams. The ideal candidate will be responsible for building and deploying campaigns, managing segmentation, and supporting performance tracking while collaborating closely with designers and marketing teams. This position offers a unique opportunity to gain hands‑on experience across multiple CRM platforms while working closely with clients and contributing to impactful lifecycle marketing programs.

Responsibilities

  • Build and deploy email and SMS campaigns using platforms such as Klaviyo and Emarsys
  • Collaborate with designers to brief, build, and QA email campaigns
  • Execute segmentation and list management to support targeted campaigns
  • Support the setup and maintenance of automated flows and customer jour...