Critical Incident Manager

## Critical Incident ManagerApplylocations: New Zealand, Christchurchtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR **We Go Beyond for A Safer World****Te Tūranga - The Role**Tait Communications has an exciting opportunity for a Critical Incident Manager to join our team. In this pivotal role, you will take full ownership of critical incidents, ensuring timely and efficient resolution to minimise disruption and restore customer services swiftly. Your mission will be to safeguard service continuity, support our Emergency Service Agency customers, and maintain high levels of customer satisfaction.You'll coordinate across internal and external technology teams, lead complex incidents under pressure, and drive proactive problem-solving to exceed service expectations.**Key responsibilities include (but are not limited to):*** Leading the management of Critical and Major Incidents (P1/P2) across the network, including third-party providers, and ensuring resolu...