Crisis & Mental Health Client Care Counselor

TELUS • workfromhome, bay of plenty • Posted June 21, 2026

About the Role

TELUS is looking for a Client Care Counsellor in New Zealand to manage clients facing urgent situations requiring immediate attention. The successful candidate will provide crisis counseling and evaluate needs, while handling high call volumes and chats regarding mental health.

Candidates must have 3+ years of experience and be registered with a relevant health professional body. Strong risk assessment and counseling skills are essential, alongside a self-motivated approach and good digital literacy.

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