Credit Operations Supervisor - Telemarketing
Truworths • cape town, city of cape town metropolitan municipality • Posted July 07, 2026
About the Role
Credit Operations Supervisor - Telemarketing
Details
Closing Date 2026/07/10
Reference Number TRU -5
Job Title Credit Operations Supervisor - Telemarketing
Business Area Credit Service
Job Type Permanent
Workplace Type On-site
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Cape Town
Job Description
The Credit Operations Supervisor is responsible for leading and developing a team of 16 Agents to achieve business objectives, conversion targets, service standards, and operational performance requirements. The role focuses on driving team productivity, coaching and performance management, workforce planning, and ensuring compliance with company policies and processes.
Key Responsibilities
Operational Leadership- Supervise and support a team of Agents to achieve sales conversion and service objectives. ...