Credit Operations Supervisor - Telemarketing

Truworths • cape town, city of cape town metropolitan municipality • Posted July 07, 2026

About the Role

Credit Operations Supervisor - Telemarketing

Details

Closing Date 2026/07/10

Reference Number TRU -5

Job Title Credit Operations Supervisor - Telemarketing

Business Area Credit Service

Job Type Permanent

Workplace Type On-site

Location - Country South Africa

Location - Province Western Cape

Location - Town / City Cape Town

Job Description

The Credit Operations Supervisor is responsible for leading and developing a team of 16 Agents to achieve business objectives, conversion targets, service standards, and operational performance requirements. The role focuses on driving team productivity, coaching and performance management, workforce planning, and ensuring compliance with company policies and processes.

Key Responsibilities

Operational Leadership
  • Supervise and support a team of Agents to achieve sales conversion and service objectives. ...