Credit Management Clerk

DPDgroup • Bristol, England • Posted July 10, 2026

About the Role

Job Description

We are currently recruiting a for an experienced and dedicated Customer Service / Credit Controller (known internally as Credit Management Clerk) to join our high performing and friendly Credit Management team based in Bristol Castlemead.

We are looking for a customer focused individual who has a background of fast paced customer service and/or credit management (credit control) based roles.

Key responsibilities of this role will include;

  • Resolve customer invoice queries within agreed time scales
  • Manage accounts receivable ledger, proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
  • Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met
  • Actively engage with internal departments such as Sales, Customer Relationship Management, Customer Services and Finance where appropriate to ensure all ...