Credit Control and Risk Mgt Specialist at Vodafone Ghana

Confidential • Ghana, Ghana • Posted July 08, 2026

About the Role

The role is responsible for accountability for bad debt, credit policy creations, amendments, and compliance across the value chain. To Manage the entire Postpaid Credit Risk life cycle including end to end customer credit strategies, provisioning and managing bad debt and P&L credit losses.

Role Responsibility

  • Provide SOP procedure to guide collection, sales, provisioning and billing teams in the following activities

  • Customer vetting – new acquisition and existing

  • Security deposit

  • Credit and consumption limits

  • Dunning and dunning exemption management

  • Payment plans and settlement

  • Write offs

  • Reconciliation and adjustments h. Recovery

  • Reconnection

  • SOP deviation management and deviation consequence implementation as required

  • Maintain independence, delivering timely escalation of risks and issues where risk management tolerance of Vodafone...