Credit Client Value Specialist

Overview

An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team.

Key Performance Areas

• Marketing & Campaigning
• Product understanding and alignment
• Design and maintain Credit profiling, behavioural and educational tools
• Implement and enhance Credit profiling, behavioural and educational tools
• Reporting
• Best practice and know-how
• Stakeholder engagement

Key Requirements

• Creating strategies and tactics to influence client behaviour
• Client journey analysis
• Retail credit lifecycle and market
• Database querying software (ex. SQL), Data and analytics OR Advanced Excel
• Client engagement solutions including direct marketing segmentation
• Relevant legislation, for example, the National Credit Act (NCA) Consumer Protec...