Country Lead - Delivery Operations

Otis Elevator Company • Jalan TB Simatupang no Cilandak Timur Jakarta Selatan, Indonesia • Posted June 22, 2026

About the Role

**Date Posted:**

2025-12-07
**Country:**

Indonesia
**Location:**

PT Citas Otis Elevator, Cibis 9 Business Park, Jalan TB Simatupang no 2 Cilandak Timur Jakarta Selatan, Indonesia

**Role Purpose**

The Country Lead – Delivery Operations is responsible for leading and transforming the country’s Delivery Operations (DO) function at the country level. As a newly setup function, DO is strategically designed to streamline business support activities and optimize operational efficiency.

This role drives **process standardisation, automation, and continuous improvement** , while developing and managing a high-performing team that supports that partners closely with Sales and Field Operations to enable success.

**Key Responsibilities**

**1. Leadership & People Management**

+ Lead, coach, and develop the country Delivery Operations team, ensuring clear roles, accountability, and balanced workloads.
+ Buil...