Counter Sales Associate

Job Description

Job Objective: Generate sales orders while ensuring optimal customer service. Increases sales dollars and profits through communication with customers and Branch management. Possesses or attains knowledge of all products and services offered by East Coast Metal Distributors and has the ability to communicate this knowledge. Duties and Responsibilities:
* Greets customers and enters their sales orders.
* Communicates to the customer products and services offered by
* Helps customers by suggesting associated and additional products related to their sales order.
* Helps customers to obtain items located within the branch
* Communicates to warehouse personnel that items from the counter sales area are in the customer's possession.
* Verifies that correct items and quantities are delivered to the dock for customer pickup.
* Answers the phone and assists customers.
* Helps customer with technical inquiries of ...