Corporate IT Support Specialist (6 Month Contract)

About Ripple

At Ripple, we're building a world where value moves like information does today. We work with crypto solutions for financial institutions, businesses, governments, and developers to improve the global financial system and create greater economic fairness and opportunity worldwide.

Responsibilities

• Provide front-line IT support via walk-ups, tickets, and chat, ensuring timely resolution within SLAs.
• Support and troubleshoot SaaS applications such as Google Workspace, Okta, Atlassian Cloud, Slack, and others.
• Deliver technical expertise in macOS, Windows, and device/identity management (Azure AD, Jamf, Intune).
• Manage employee lifecycle tasks, including onboarding, offboarding, and equipment reclamation.
• Lead New Hire IT Orientation and provide day-one technical guidance.
• Act as the point of contact for conference room AV systems (Neat, Crestron, Zoom).
• Maintain accurate asset managemen...