Coordinator Group Reservations
IHG • Cleveland, OH • Posted June 08, 2026
About the Role
Coordinate the reservations, room blocks and contracts for large groups. Assist with on-site meetings as needed. Maintain group blocks, rooming lists and reservations in system.
At **InterContinental Hotels & Resorts** **®** we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
+ **Be charming** by being approachable, having confidence and showing respect.
+ **Stay in the moment** by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.
+ **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
+ Stay abreast of current rates, rate changes and all promotions, current facilities, services, hours of operation, etc.
+ Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VI...
At **InterContinental Hotels & Resorts** **®** we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
+ **Be charming** by being approachable, having confidence and showing respect.
+ **Stay in the moment** by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.
+ **Make it memorable** by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
+ Stay abreast of current rates, rate changes and all promotions, current facilities, services, hours of operation, etc.
+ Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VI...