Coordinator, Customer Experience - Mailroom

PALECEK • san mateo, ca • Posted June 11, 2026

About the Role

Who We Are

As a family-owned company, PALECEK values integrity, loyalty and strong partnerships. We are driven to improve, innovate and inspire. We bring our personal best to every aspect of our business, from our design and craft to our internal teamwork and customer service. We are passionate about creativity and believe beautiful spaces enhance the quality of life.


Summary

Coordinator, Customer Experience – Mailroom position is responsible for handling all aspects of mailroom operations, including processing and fulfilling orders, managing customer communications, and maintaining the organization and cleanliness of the workspace.


An essential part of this role involves ensuring that product samples are accurately prepared and shipped, as these samples play a critical role in the sales process by providing customers with the opportunity to elevate their sales presentations.


Description

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