Controller, Enterprise Customer Experience at MTN Ghana

Confidential • Ghana, Ghana • Posted June 09, 2026

About the Role

VACANCY REF. NUMBER – MTN-EBCEX258

CVs SHOULD BE SAVED IN APPLICANT’S NAMES


Position: Controller, Enterprise Customer Experience


Level: Level 2


Function: Enterprise Business


Department: Enterprise Marketing & Portfolio Management


Location: Accra


Reports to: Manager, Enterprise Portfolio Management


Job Summary


Lead in providing superior first- and second-line support to all customers of products and services from the Enterprise Business Division.


Job Context

  • Dynamic and highly competitive telecommunication & ICT industry

  • Evolving technology era

  • Multi regulated environment

  • Environmental, social and governance prioritized

  • Regionalization structure implication

  • Multinational environment – Technology Group best practices

  • Continuous Infrastructural...