Contractor: Loyalty Co-ordinator

Contract End Date

30/04/2027

Overview

The Loyalty Coordinator plays a critical role in the delivery, management, and optimization of Astron Energy’s loyalty and rewards ecosystem, including the AE Rewards programme, the UCount Rewards partnership, and future customer propositions. The role requires a highly motivated individual with strong analytical, financial, and coordination skills. Working beyond standard business hours may be necessary to support campaign launches, partner deliverables, and operational issues.

Key Responsibilities

Vendor & Partner Management

• Support day‑to‑day management of loyalty vendors, agencies, and service providers.
• Coordinate vendor onboarding, SLAs, performance tracking, and issue resolution.
• Act as an operational liaison with loyalty partners, including UCount Rewards.

Procurement & Commercial

• Support procurement activities inclu...