Contract Product Manager - VoIP / Telco

A high-growth consumer connectivity business in Manchester is looking for an experienced Contract Product Manager to own the launch and growth of a new VoIP product - with further consumer products to follow.

The business has a strong and growing customer base and is now diversifying its product portfolio for the first time. VoIP is the immediate priority, with mobile SIM, mesh, and home security sitting in the roadmap behind it. This is a genuine ground-up product opportunity with real commercial impact from day one.

What you will be doing

• Own the VoIP product end-to-end from launch - this is live and time-sensitive
• Build training programmes for a customer service team split across the UK and internationally
• Work directly with the Sales Director to drive attach rates and grow ARPU
• Manage the product roadmap for subsequent launches across the consumer portfolio
• Scale product capability as the business grows -...