Content Quality and Evaluation Specialist - Safety Model Operations

Responsibilities

The Safety Model Operations (SMO) team is responsible for building, optimizing, and maintaining machine learning models and operational processes that support TikTok's Trust & Safety systems. The SMO Delivery Team carries out full spectrum of quality assurance activities for each project, including:

• Conducting detailed reviews and complex RCAs to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improving model performance of AI models.

1. Construct and iterate the core Golden Sets for the content safety ecosystem. Curate long‑tail, high‑risk, and complex edg...