Content Design, Vice President- Auto Lending

JPMorgan Chase • Plano, TX • Posted June 20, 2026

About the Role

Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Content Design Vice President in Auto Lending, you will lead and manage a small design team and help shape the design strategy and experience roadmap across key auto lending journeys. In this role, you will lead strategically important initiatives, drive innovative solutions to complex problems, and collaborate with partners across the organization. Leverage your expertise in content design and content architecture and provide guidance and direction in the narrative structure of products and services. Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience. Champion inclusive design and customer experience and contribute to the success of JPMorgan Chase's user experience design efforts.

**Job responsibilities**

+ Partner with Product, Tech, Data, Risk/Legal/Compliance, and Marketing to shape the ex...