Contact Centre Operations Manager

Contact Centre Operations
Manager

Location: Moreton-in-Marsh,
Gloucestershire (Head Office) 

About Hiddenwell

At Hiddenwell, we create
exceptional wellness and hospitality experiences across our award-winning
portfolio of luxury spa and hotel destinations. Our guests are at the heart of
everything we do, and we're looking for a talented Contact Centre Operations
Manager to help us deliver outstanding service at every stage of the guest
journey.

This is an exciting opportunity
for an analytical, commercially aware, and operationally focused professional
to play a key role in supporting the performance of our Central Reservations
and Guest Contact Centre.

The Role

As Contact Centre Operations
Manager, you will be responsible for supporting the effective day-to-day
operation of our Central Reservations and Guest Contact Centre. ...