Contact Centre Lead (Customer Portfolio Lead)

Full-time

Company Description

Mai tehikuki tetaurapa,whitikinae terā

From the tail of the fish to the tail of the waka, shines the sun. Meridian is Aotearoa’s largest renewable electricity producer, generating energy from the winds of Tāwhirimātea, the waters of Tangaroa, and the warmth of Tama-nui-te-rā.

Together, our two brands, Meridian and Powershop retail electricity to more than 400,000 homes, businesses and farms across New Zealand. Now that’s a pretty impressive combo!

Our retail structure uses empowered teams focused on delivering value to customers. The way we work is as important as the work itself, guided by our values and key behaviours: ‘Make people awesome’, ‘Set your compass on customers’, and ‘Progress over perfection’.

Job Description

At Meridian, we're on a mission to make energy cleaner and cheaper for Aotearoa New Zealand — and in this role, you'll lead the Home Customer Portfolio teams who ...