Contact Center Specialist

Nestle • Lviv, Ukraine • Posted June 22, 2026

About the Role

**UA, Lviv**

**Hybrid work for Lviv region candidates.**

**Nestlé Business Solutions (NBS** ) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.

**Discover more about us and explore career opportunities -** About us (https://www.nestle.ua/aboutus/nbs-lviv)

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity for **Contact Center Specialist** to join our HR BS .

**With you we will:**

+ Handle inbound and outbound calls, emails, chats, or social media inquiries.

+ Provide accurate information about products, services, or policies.

+ Resolve customer issues efficiently and empathetically.

+ Troubleshoot customer complaints or technical issues.

+ Escalate complex problems to appropriate departments when nece...