Contact Center Agent (Automotive Service - German Speaker)

Volkswagen Group Services GmbH • Palmela, Setubal • Posted July 09, 2026

About the Role

Annual gross salary range: Min. 15,732€ - Max. 21,598€ (depending on experience).


Volkswagen Group Services is a Volkswagen Group company oriented towards working for Group companies worldwide. We provide services in the areas of production, logistics, data engineering (IT), engineering, quality, business services, human resources, communication and administrative and financial services.


We are focused on our clients’ activities and take responsibility for carrying them out on their behalf.


We are currently looking to grow our team with a Contact Center Agent (Automotive Service - German Speaker) for our fully remote project.

What will your responsiblities be?

  • Answering customer inquiries about products and services, for example: staff, website, company, vehicle-specific, electromobility, service topics, sales, redirects and contact details

  • Acknowledging and resolving customer co...