Consumer Experience & Resolution Specialist

TRBank, Inc. (A Rural Bank) is seeking a Consumer Affairs Officer to implement and manage consumer affairs processes, resolve complaints, and improve service standards. The successful candidate will be responsible for logging inquiries, providing timely acknowledgments, and communicating effectively with consumers. This role requires strong analytical and communication skills along with a commitment to consumer service excellence. The position is based in Pasig, Metro Manila, Philippines.
#J-18808-Ljbffr