Conduct Risk Officer - Motor Insurance

Arthur Recruitment • Cardiff, United Kingdom • Posted July 01, 2026

About the Role

We are partnered with a leading MGA in the Motor Insurance space on an exclusive basis as they seek a Conduct Risk focused individual to join their team.

Reporting into the Senior Compliance Manager, you will be responsible for the following:

Key Duties:

  • Developing maintaining, and embedding the Conduct Risk Framework to ensure effective identification, assessment, monitoring, and mitigation of conduct risks across the business.
  • Ensure compliance with FCA requirements, including Consumer Duty.
  • Conduct thematic reviews and horizon scanning to identify emerging conduct risks (e.g., claims settlement fairness, pricing practices, vulnerable customer treatment).
  • Support product approval and review processes, ensuring products deliver fair value to customers and operate as intended throughout their lifecycle.
  • Develop and analyse conduct risk MI and customer outcome metrics; report findings to sen...