Concierge, Reservations & Night Audit
Phoenix Recruitment • Berea, KwaZulu-Natal • Posted June 20, 2026
About the Role
Boutique Hotel in Morningside, Durban is looking for a Concierge, Reservations & Night Audit.
Provides luxury guest assistance and creates personalized guest experiences. Responsible for all reservations, concierge systems, overnight operations, financial balancing and guest assistance during night shifts.
Duties:
Arrange transportation and excursions.
Book restaurants and activities.
Assist with all guest requirements.
Maintain local tourism knowledge.
Coordinate guest special occasions.
Handle luggage requirements.
Build guest preference profiles.
Create daily in room info cards
Perform daily financial reconciliation.
Balance POS and PMS systems.
Prepare night audit reports.
Monitor overnight guest activity.
Ensure all wake up ca...
Provides luxury guest assistance and creates personalized guest experiences. Responsible for all reservations, concierge systems, overnight operations, financial balancing and guest assistance during night shifts.
Duties:
Arrange transportation and excursions.
Book restaurants and activities.
Assist with all guest requirements.
Maintain local tourism knowledge.
Coordinate guest special occasions.
Handle luggage requirements.
Build guest preference profiles.
Create daily in room info cards
Perform daily financial reconciliation.
Balance POS and PMS systems.
Prepare night audit reports.
Monitor overnight guest activity.
Ensure all wake up ca...