Computer User Support Specialist, Senior
Cayuse Holdings • Vicksburg, MS • Posted June 17, 2026
About the Role
**Overview**
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients’ needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years ...
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients’ needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years ...