Communications Specialist (Internal & External) - Permanent

JOB OVERVIEW:

This is a communications role responsible for shaping and delivering clear, compelling and consistent communications for both colleagues (internal) and customers/intermediaries (external). Working closely with the Communications Lead, the colleague will translate business priorities into high-impact communications and campaigns that strengthen engagement, trust and support the bank’s strategic objectives, including transformation and growth. The role manages the day-to-day development and delivery of internal communications across bank-wide channels and platforms, alongside key external communications activity, with particular focus on customer mailings and projects. Success in this role means delivering purposeful, well-governed communications that are measurable, on brand and aligned to the bank’s tone of voice.

ROLE RESPONSIBILITIES:

Customer & External Communications

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