Collections Specialist
Robert Half Office Team • Killeen, TX • Posted May 28, 2026
About the Role
Description
We are seeking a results-driven Collections Specialist to support branch operations by reducing delinquent accounts, strengthening customer relationships, and driving account growth. This role blends collections, customer service, and administrative support in a fast-paced, customer-facing environment.
Key Responsibilities:
+ Minimize delinquent debt through outbound and inbound collection calls
+ Contact customers to resolve past-due balances and negotiate payment solutions
+ Provide exceptional customer service in person and over the phone
+ Support account growth through effective customer communication and outreach
+ Accurately receive, track, and post payments and fees in compliance with company policies
+ Maintain compliance with all state and federal lending regulations
+ Enter and update loan applications and supporting documentation
+ Assist with branch operations including f...
We are seeking a results-driven Collections Specialist to support branch operations by reducing delinquent accounts, strengthening customer relationships, and driving account growth. This role blends collections, customer service, and administrative support in a fast-paced, customer-facing environment.
Key Responsibilities:
+ Minimize delinquent debt through outbound and inbound collection calls
+ Contact customers to resolve past-due balances and negotiate payment solutions
+ Provide exceptional customer service in person and over the phone
+ Support account growth through effective customer communication and outreach
+ Accurately receive, track, and post payments and fees in compliance with company policies
+ Maintain compliance with all state and federal lending regulations
+ Enter and update loan applications and supporting documentation
+ Assist with branch operations including f...