Collection Analyst

GXS Bank Pte. Ltd. • singapore, singapore • Posted June 30, 2026
About the Role

            Collections Analyst Responsibilities Manage and execute daily collection activities and account assignments within the assigned Commercial portfolio to meet recovery targets. 
Handle moderately complex collection and recovery cases, escalating highly sensitive matters to senior team members when necessary. 
Apply strong negotiation skills and maintain up-to-date knowledge of regulatory compliance requirements during all customer interactions. 
Ensure strict adherence to legal, regulatory, and internal policy guidelines across all personal collection activities. 
Identify process bottlenecks and contribute actionable recommendations to improve team workflows and overall recovery outcomes. 
Assist in reviewing and updating standard operating procedures (SOPs) and collection documentation. 
Monitor and analyze portfolio data, tracking delinquency trends, repayment plans, and proposed settlements to provide data‑driven i...
        