Cloud services program manager

Job Description

The Cloud Services Program Manager is responsible for overseeing the end‑to‑end delivery of Cloud Transformation and Operations. As a cross‑functional leader, the Cloud Services Program Manager builds and nurtures strong relationships with executive IT leadership within the client organization and enables the growth of the Cloud business in the region. This role ensures that all contractual obligations are met, delivery is aligned with client expectations, and business outcomes are achieved. It also plays a crucial role in strategic planning for acquiring new clients with solutions to solve client challenges.

Key Responsibilities Lead end‑to‑end delivery of cloud programs across multiple workstreams. Own and manage the overall delivery portfolio for the region, ensuring alignment with contractual commitments and business objectives. Act as the primary delivery interface between the client and internal teams, ensuring high levels of customer satisfaction and sta...