Cloud Operations Owner
DS Smith • London, England • Posted June 19, 2026
About the Role
About the Role
We are looking for an experienced Cloud Operations Owner (AWS) to lead the operation and continuous improvement of our AWS cloud services across DS Smith.
This is a critical role within our IT&T function, responsible for ensuring high-quality, secure, and efficient cloud operations through close collaboration with strategic partners and internal stakeholders. You will act as the primary point of contact for AWS operations, overseeing service performance, driving operational excellence, and ensuring alignment with business priorities.
You will play a key role in managing service delivery, improving cloud performance, and ensuring strong governance frameworks are in place, while contributing to the organisations broader digital transformation agenda.
Key responsibilities include:
Acting as the subject matter expert and escalation point for AWS operations
Owning major incidents and driving resolution t...