Cloud infrastructure engineer

# Cloud Infrastructure Engineer This job is published by an external platform.| | || --- | --- || Location | Johannesburg, South Africa || Contract | Full time || Work Model | Hybrid || Closing | in about 2 months |A global technology and business process outsourcing (BPO) company that specializes in managing critical incidents, claims, and service plans for the automotive, fleet management, and insurance, is seeking a Cloud Infrastructure Engineer who will ensure the seamless operation, optimization, and support of Microsoft Azure and Microsoft 365 platforms. **Responsibilities:** * **Platform Operations:** Maintain, optimize, and support Azure and M365 platform services to ensure reliable global operations.* **Escalation Support:** Act as an escalation point for incidents raised through the Global Service Desk within an ITIL framework.* **Incident & Problem Management:** Participate in major incident response, rapid service restoration, root-cause analysis, and long-term fixes.* **Su...