Clinic Patient Representative Senior - Orthopedic Surgery

Christus Health • Longview, Texas • Posted April 11, 2026

About the Role

Summary:

Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
Schedules appointments for patients in accordance with physician guidelines.
Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:

        
    