Client Support Supervisor *12 Month FTC/Internal Applicants Only*

Culina Group • Market Drayton, England • Posted June 17, 2026

About the Role

Job Description

To support the Customer Service Manager Pre-Despatch, developing and supervising the Client Support Team to ensure they are offering outstanding customer service in a fast paced working environment and providing a continuous professional and dedicated facility for all Client needs.

Please note: this is a fixed term contract for 12 months to cover maternity leave

Working hours: Monday to Friday, 08:00-16:30

Salary: £32,310.13 per annum

Key Duties of a Client Support Supervisor:

  • Ensuring staff are adequately trained in their role & training records are maintained.
  • Managing time & attendance system in the absence of the Client Control Manager, ensuring adequate cover across all shifts.
  • Ensuring all client queries dealt with by Client Support are managed in a timely & professional manner.
  • Ensuring client reports are accurate & communicated in accordance with agreed time...