Client Success Manager

Client Success Manager Location:

• Miami, FL or Chicago, IL  About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform.


• We partner with employers, governments, unions, and payers to deliver innovative solutions that improve health outcomes and reduce healthcare costs.
• Our GLP-1 weight management program combines at-home diagnostics with telehealth services to identify, onboard, and support patients — driving sustained outcomes through continuous care and adherence support.
• Job Summary We are looking for a client-obsessed Client Success Manager to join our growing Client Success team.
• This role is responsible for managing a portfolio of eMed’s B2B clients, providing white-glove service and proactive support to ensure client satisfaction, retention, and growth.
• As a key point of contact, you will work cross-functionally to implement client programs, track per...