Client Success Manager (Client Engagement & Relationship Role)

Upscale Sdn Bhd • petaling jaya, selangor • Posted June 09, 2026

About the Role

Client Success Manager (Client Engagement & Relationship Role)

Location: Petaling Jaya, Selangor
Employment Type: Full-time
Reporting To: Chief Revenue Officer (CRO)

Role Summary

We are looking for a Client Success Manager (CSM) to support business growth by acting as the primary client engagement and relationship entry point for targeted customers.

This role focuses on opening doors, building relationships, and arranging high-quality meetings with key decision makers for the sales team.

The Client Success Manager will represent the company in a professional, articulate, and presentable manner , creating strong first impressions and long-term relationship access, while commercial negotiations and deal closures will be handled by the Business Development Manager (BDM).

This position is ideal for candidates with strong communication skills, confidence in engaging corpo...