About the Role

The Client Solutions team mission is to establish and build scalable, healthy, long‑term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self‑service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.

Responsibilities

  • Manage and grow post‑sale client relationships with advertisers of all sizes
  • Coordinate with ad ops, product and R&D teams to ensure a smoot...