Client Services Manager, Fund Management

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS What you will be doing: Act as a trusted point of contact for clients, managing day‑to‑day service needs while handling escalations, service issues, and ongoing relationship management with confidence.
Oversee client onboarding, KYC/AML processes, and operational workflows to ensure accuracy, regulatory compliance, and a smooth end‑to‑end client experience.
Partner closely with internal teams (operations, billing, project teams) to resolve client queries, manage service delivery, and keep commitments on track.
Lead regular client touchpoints such as service reviews or status calls, proactively identifying risks, trends, and opportunities to improve service quality.
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