Client Services II Representative- Shipping /Mailroom

Client Services II Representative- Shipping /Mailroom

US-NY-Melville

Job ID: 34450
Type: Full-Time
# of Openings: 1
Category: Office Services
CUSA Melville Headquarters

About the Role

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

Your Impact

Main Responsibilities:

- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance between staff and ensures tasks are completed within account SLA req...