Client Service Representative
Advait Techserve • Mumbai, Maharashtra • Posted July 03, 2026
About the Role
Job Title: Call Center Agent
Department:
Customer Support / Service Operations
Location:
Pune (Wadgaon Sheri)
Employment Type:
[Full-time]
Shifts:
Open for Rotational shifts/ US Shifts
Summary
:Our Call Center Agents are dynamic individuals that work in a fast-paced environment. Effective listening/clear communication are key to receive and process client service requests and updates along with inputting all information into service software templates. As a part of this team, you will provide first level support to clients and Field Service Technicians seeking assistance with service tickets, part ordering, and usage
.
Essential Duties and Responsibilitie
s
:Accept and process emails/service requests/updates from clients or technicians via phone and/or ema
ilAccurately document call information in databa
seUpdate customer with service status and call completion informati
onSolicit client/...
Department:
Customer Support / Service Operations
Location:
Pune (Wadgaon Sheri)
Employment Type:
[Full-time]
Shifts:
Open for Rotational shifts/ US Shifts
Summary
:Our Call Center Agents are dynamic individuals that work in a fast-paced environment. Effective listening/clear communication are key to receive and process client service requests and updates along with inputting all information into service software templates. As a part of this team, you will provide first level support to clients and Field Service Technicians seeking assistance with service tickets, part ordering, and usage
.
Essential Duties and Responsibilitie
s
:Accept and process emails/service requests/updates from clients or technicians via phone and/or ema
ilAccurately document call information in databa
seUpdate customer with service status and call completion informati
onSolicit client/...