Client Service and Activation Lead
Insight Global • Plano, TX • Posted June 08, 2026
About the Role
Job Description
Insight Global is looking to hire a Client Service and Activation Lead for a client in the benefits industry. This role will support Workday Benefits implementations and ongoing client relationships. This role is split evenly between client-facing project management and hands-on system administration.
This individual will act as a key liaison between clients, Workday integrators, and internal EDI analysts, pulling the right information together to ensure successful file creation and delivery to carriers.
Duties include:
- Lead kickoff calls with clients and Workday integrators
- Serve as the primary point of contact for clients throughout the implementation and file creation process
-Proactively dig in and ask detailed questions to the client (e.g., Where are we in the file creation process? What data is still needed?)
-Act as a trusted client partner focused on relationship management and alignment
We are a company committed to...
Insight Global is looking to hire a Client Service and Activation Lead for a client in the benefits industry. This role will support Workday Benefits implementations and ongoing client relationships. This role is split evenly between client-facing project management and hands-on system administration.
This individual will act as a key liaison between clients, Workday integrators, and internal EDI analysts, pulling the right information together to ensure successful file creation and delivery to carriers.
Duties include:
- Lead kickoff calls with clients and Workday integrators
- Serve as the primary point of contact for clients throughout the implementation and file creation process
-Proactively dig in and ask detailed questions to the client (e.g., Where are we in the file creation process? What data is still needed?)
-Act as a trusted client partner focused on relationship management and alignment
We are a company committed to...