Client Retention Specialist | Night Shift

Shift Timings: 5:00 PM – 2:00 AM (Monday to Friday)

Job Type: Full-Time (onsite)

Role Overview

ICON Global is seeking a high-performingClient Retention Specialistto manage and grow relationships with hotel and hospitality clients across international markets.

This role is focused on driving repeat business, expanding account value, and ensuring consistent supply of hotel linen and amenities including bedsheets, pillow covers, curtains, bathrobes, towels, and related hospitality products.

The ideal candidate will combine strong relationship management skills with a commercial mindset to grow revenue from existing accounts while ensuring client satisfaction and long-term partnerships.

Key Responsibilities

• Manage assigned hotel and hospitality client accounts across international markets
• Build and maintain strong relationships with procurement heads, hotel managers, and purchasing teams
• Drive ...