Client Onboarding Lead Analyst at Citi

Citi • mississauga, peel region • Posted June 18, 2026

About the Role

Elevate your career as a Client Onboarding Lead Analyst at Citi, where you’ll oversee account opening processes and ensure exceptional customer service. This full-time role requires strong project management and interpersonal skills.
With over six years of project management experience and a Bachelor’s degree in finance or economy, you will manage customer interactions and account maintenance, ensuring accurate delivery of services. You will establish new work procedures, analyze complex issues, and implement client requirements effectively while cultivating relationships with internal and external partners.
Key Responsibilities:
• Manage account opening and maintenance processing
• Oversee customer satisfaction and process improvement
• Engage in project planning and cost management
• Implement risk management practices and control measures
• Develop training materials for project migrations
Requirements:
• At least 6 years in project management roles
• B...