Client Manager

People Profilers • Ho Chi Minh City, Hồ Chí Minh • Posted June 14, 2026

About the Role

Job Description:

The Client Manager (CM) is responsible for managing her/his project teams performance as it relates to client service and quality control. processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder mapping exercises, and be able to recommend appropriate tactics to clients and lead small teams on project implementation.


Responsibilities


  • Plays a major role in the research, planning and development of comprehensive Communications Marketing campaigns
  • Serves as daily client contact and as client lead when appropriate
  • Oversees quality and operational performance of accounts, ensuring work quality and deadline adherence
  • Helps set client program goals and manage against them
  • Elevates problems to superiors and solicits counsel when needed and appropriately
  • Demonstrates proficiency in writing skil...