Client Manager for Defined Benefits Services

Take charge as a Defined Benefits Client Manager, working virtually from Canada. Oversee client relations and ensure top-quality defined benefits administration services.
This pivotal role requires a strong blend of client management and operational expertise in a complex, regulated environment. You will be the primary contact for assigned clients, leading the service delivery and coordination of internal teams. A focus on analytical thinking and communication will be key in enhancing client satisfaction while driving process improvements.
Key Responsibilities:
• Act as the primary point of contact for client inquiries
• Oversee operational teams for accurate defined benefits execution
• Interpret client requirements and coordinate solutions
• Manage client-specific projects and plan changes
• Analyze data for decision-making and reporting
Requirements:
• Experience in defined benefits administration or pensions
• Strong client relationship management skil...