Client Experience Manager at Sephora
Sephora • windsor, on • Posted July 13, 2026
About the Role
Become a key leader in Sephora Canada's beauty community as a Client Experience Manager. This full-time role drives sales performance and enhances customer experience through effective team coaching.
As the Client Experience Manager at Sephora, you will lead the success of the sales floor, known as the 'Stage.' Your responsibilities include training and developing Beauty Advisors, responding to client feedback, managing store events, and ensuring visual merchandising aligns with standards. You will report to the Store Director and work closely with various operational stakeholders.
Key Responsibilities:
• Train and develop all Beauty Advisors on Sephora’s selling model
• Address client feedback promptly via various channels
• Manage in-store events alongside the Beauty Services team
• Ensure effective visual merchandising and store organization
• Engage with beauty brands for team training and product management
Requirements:
• 2-4 years management experience...
As the Client Experience Manager at Sephora, you will lead the success of the sales floor, known as the 'Stage.' Your responsibilities include training and developing Beauty Advisors, responding to client feedback, managing store events, and ensuring visual merchandising aligns with standards. You will report to the Store Director and work closely with various operational stakeholders.
Key Responsibilities:
• Train and develop all Beauty Advisors on Sephora’s selling model
• Address client feedback promptly via various channels
• Manage in-store events alongside the Beauty Services team
• Ensure effective visual merchandising and store organization
• Engage with beauty brands for team training and product management
Requirements:
• 2-4 years management experience...