Client Experience Advisory Agent Full-Time
Desjardins Group • laval (administrative region), qc • Posted June 09, 2026
About the Role
Enhance client satisfaction as a full-time Advisory Agent at Desjardins. Support members by addressing their needs and promoting cooperative values in the process.
As a Member and Client Experience Advisory Agent, you will be instrumental in ensuring member satisfaction by providing insights into technological tools for self-service transactions. This role entails business development, maintaining relationships, and assisting clients with issues such as fraud. You will also stay informed on latest standards and uphold compliance and security measures.
Key Responsibilities:
• Inform members about self-service applications and tools
• Support business development through effective service delivery
• Assist clients dealing with fraud and irregularities
• Stay updated on products and services in your field
• Uphold compliance, security, and risk management standards
Requirements:
• High school diploma in a related field
• Minimum three years of relevant experi...
As a Member and Client Experience Advisory Agent, you will be instrumental in ensuring member satisfaction by providing insights into technological tools for self-service transactions. This role entails business development, maintaining relationships, and assisting clients with issues such as fraud. You will also stay informed on latest standards and uphold compliance and security measures.
Key Responsibilities:
• Inform members about self-service applications and tools
• Support business development through effective service delivery
• Assist clients dealing with fraud and irregularities
• Stay updated on products and services in your field
• Uphold compliance, security, and risk management standards
Requirements:
• High school diploma in a related field
• Minimum three years of relevant experi...